Here is the first of five trends we predict will have the biggest impact on shopping habits and your store over the next year...
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Top Tips
Here are some tips to help your convenience outlet tap into this trend
- 1
Technology
Since the pandemic, consumers have been using technology such as delivery apps or in-store tech more and more.
- 2
Shopping Experience
Over a quarter of people (27%) highlighted ‘scan and go’ and ‘click and collect’ as the most important aspects of their general shopping experience.
- 3
Shout on Social Media
Run a delivery or collection service? Make sure you promote this locally and via social media – particularly during the colder months.
- 4
Delivery Service
Encourage shoppers to increase spend, especially on bigger items or multipacks by offering a delivery service.
