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Britvic Soft Drinks Limited (“Britvic”) is a leading soft drinks company and, like most businesses, holds and processes a wide range of information about individuals. Britvic respects your right to privacy. We are headquartered in the United Kingdom with group companies all around the world. Britvic PLC is the holding company.
Britvic is the data controller responsible for your information. We are an English company with company number 00517211 and our registered office address is:
We are also registered at the Information Commissioner’s Office with registration number Z6054065. Britvic PLC is also registered at the Information Commissioner’s Office with registration number ZA299386.
For more information about us, please see the “About Us” section of our Website at http://www.britvic.com/about-us/who-we-are.
The personal information that we may collect about you broadly falls into the following categories:
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.
We don't share your information with third parties unless it is with:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect and process personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.
You don't have to give us your information. But if you don't, we won't be able to communicate with you. Sometimes that means that we won't be able to respond to a question. It might also affect our ability to look into and report back to you on an issue you've raised. Other times, it might mean you won't be able to participate in a promotion or competition we're running (or that we won't be able to send you a prize if you win!).
We may send you marketing messages about us and our products by email, SMS and/or social media posts.
You can tell us you no longer wish to receive marketing information from us by (i) unsubscribing from our marketing emails by clicking the unsubscribe link in the emails we send you, (ii) by sending us a message through this form or (iii) by post to Breakspear Park, Breakspear Way, Hemel Hempstead, Hertfordshire, HP2 4TZ
Your browsing and interaction on any other website, or your dealings with any other third party service provider, is subject to that website's or third party service provider's own rules and policies.
We do not monitor, control, or endorse the privacy practices of any third parties and we encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:
All our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of the Websites.
We keep your information only for as long as necessary to fulfil the purpose it was collected for. In considering how long to keep it, we will take into account its relevance to our business and our legal and regulatory obligations.
Your personal data will not be stored outside the EMEA area.
Our Websites servers are located in the EEA (UK), and our group companies and third party service providers and partners operate around the world www.britvic.com/where-we-operate. This means that when we collect your personal information we may process it in any of these countries.
We require group companies and third parties which receive your information to provide adequate safeguards. By providing us with your information, you agree to us (or third parties acting on our behalf) transferring your information outside the EEA.
If you're a child under the age of 13, please DO NOT send us any information about yourself unless one of your parents or a guardian has agreed to us having that information and you can show us that they have agreed.
Calls that you make to us are recorded for training and quality control purposes.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with information or a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you have any questions or concerns about our use of your personal information, please contact us using the address above or the following telephone number: 0044 121 711 1102
You can also contact our Data Protection Officer via email at firstname.lastname@example.org